Tuesday, February 12, 2013

Offer Members Something Unique With Your Email Marketing


 Image courtesy by business2community

Whether you contact your customers via email marketing or with direct mail marketing through the postal services, you want to make sure you do not lose their patronage.  One way to keep them interested is to offer a patron membership.  This membership can be free or for a minimal cost that could be recovered with one or two visits.  A membership could offer certain perks, like getting a favorite table if calling in by three hours before arriving for dinner.  This means that you will have to be vigilant about having that table free at least a half hour before the guest members arrive.  

More Visits, More Points

A membership could be handled like frequent flier miles.  After a certain number of dinners, there may be an upgrade or a free dinner available for a member.  Combining a birthday with a free dinner could get you perhaps a second dinner free.  Another perk could be a nice take-home surprise in the form of a special dessert or a bottle of wine or even a gift card.  There are many ways to put together special memberships to entice your guests to return time and time again.  

Members Are Special

Membership offers are a great way of also bonding with your guests.  It is like a club.  When members enter, they should expect a warm welcome that lets them know they are valued and that they belong to a special club.  If members request a certain server, he could probably expect that this wish would be fulfilled unless that server is not working that day.  Certain tables could be restricted for members only so that if a member does not have a reservation, he would still be assured to be seated.  Make your guests feel special.  Postcard Marketing with a lovely thank you note for their visit will go a long way to bringing guests back.

If you need ideas on how to go about marketing for your restaurant, there are several sites that can be very helpful.  One such site is http://guestcontact.com.  You may feel quite inspired after a visit!

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